Terms and Conditions
Mala Dhara Individual Room/Villa Booking Terms and Conditions
100% of room rates is required to secure a reservation for individual room bookings.
Cancellations 4 weeks before a booking arrival date in the low seasom months of April thru September will incur a loss of a 20% transaction fee.
Cancellations 8 weeks before a booking arrival date in the high season months of October thru February will incur a loss of a 20% transaction fee.
Mala Dhara Group & Retreat Booking Terms and Conditions
A non-refundable 20% deposit is required and must be received and acknowledged before any group or individual booking can take place.
Whenever a booking is made on behalf of multiple individuals, the person making the booking is required to present the terms and conditions to the each person for whom a booking is being made and to secure their acceptance before agreeing to these terms and conditions.
The acceptance of these terms and conditions by the person making the booking shall be taken as acceptance of the terms and conditions by all individuals included in the booking.
Where only the non-refundable deposit is paid at the time of the booking, full payment of the balance due must be made 8 weeks before the arrival date in the low season months of April thru September and 12 weeks before arrival during the high season months of October thru February
Failure to do so may result in the Mala Dhara exercising its right to cancel your booking(s) and to levy the applicable cancellation charges set out below.
Cancellation of your booking, for whatever reason, requires notification to us in writing.
Please note that, when a cancellation is made less than 4 weeks from the time of arrival, and the full amount has been paid at such time, the 20% non-refundable deposit will be forfeited.
However the balance will be available as a credit towards a future booking to be booked within a year. The replacement booking will be subject to availability.
The standard cancellation charges are:
Up to 56 days before departure, loss of non-refundable deposit
55 – 28 days before departure, 50% of total price
27 days or less before departure, 100% of total price
Any personal information you enter will only be used to process your booking. We will not sell or redistribute your information to any third party.
We do not accept responsibility or liability for cancellations, delays, changes in course programs, loss of/or damage to personal property of guests, or losses caused by acts of God, war or threat of war, closure of airports, civil strife, natural disasters, accidents, guests’ injuries, illnesses, medical or psychiatric conditions developed during or subsequent to the holiday, or any other events beyond or within our control.